Support FAQs

While our Web sites are easy to use, we also offer support mechanisms to ensure you get the highest return on the investment.

Consultation - Our consultants will guide you through a functional review of your site upon set up. We'll also provide you with information about how to personalize it and build a network of integrated "lead generating" Web sites with real estate agents.

Online Support - Accessed via an administration log-on page, we provide online service and support resources for our customers, including product download areas, technical documentation and other helpful resources.

User Manuals – We've created three user manuals in PDF, Word, or HTML format to help you get the most out of your Web site:

• Website Administrators Manual
• Loan Officer Administration Manual
• Free Real Estate Agent Website Manual

Need immediate assistance? Just call our support line at (425) 844-2300. Our support staff are available to answer your questions Monday thru Friday 9am-5pm PST.